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cloud humans

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AI-powered customer service for startups

Winter 2021Founded 202030 peopleNew York City, NY, USA; Sรฃo Paulo, SP, Brazil
Generate ideas โ†’
โ†ป Pivot / rename signal

This company has previously operated under โ€œCloud Humansโ€. A rename frequently marks a pivot in positioning or product โ€” useful raw material for variant ideas.

About

cloud humans introduces claudIA, every startup's CX super agent. ClaudIA is a GPT based bot who can answer any customer support tickets with zero tech effort and already integrated with your current flows and systems. With ClaudIA, you can automate 55-90% of your customer's enquiries while maintaining the same service level you are proud of. Gain efficiency, scalability and quality today. Try it free (demo): https://www.cloudhumans.com/us/claudia-demo Reach out if you have any questions: bruno@cloudhumans.com

Founders ยท 3

Ian Kraskoff
Ian KraskoffFounder
Uber

In 2015, I became a door-to-door salesperson. Going outside, be it sunny or rainy, I realised how much opportunity was needed for talented people who worked in the front-lines. Before that, I had launched products for the unbanked population in the Americas. After that, I joined Uber Eats to launch it in Brazil, leaving the company as a GM. Most recently, I worked for Loft, a prop tech startup in Brazil, to lead it's the apartment acquisition area in addition to support and BPO.

Bruno Cecatto
Bruno CecattoFounder

If you're afraid to fail in a startup, you're destined to do so

Felipe Serra de Oliveira
Felipe Serra de OliveiraFounder

I've spent the last 5 years building CloudHumans from the ground up with my cofounders โ€” a company on a mission to reinvent how businesses scale customer support through AI. I cut my teeth scaling some of the most iconic marketplace companies in Latin America. At Rappi Brazil, I led complex operations at breakneck speed as the head of operations for Brazil. Before that, I launched UberEats in Brazil and drove its operations expansion across 30 cities, growing the business 9X

B2BOperationsArtificial IntelligenceSaaSChatbotCustomer Service

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