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Herald

Inactive

A collaborative repository for user feedback.

Winter 2019Founded 20192 peopleDublin, CA, USA; Remote
Generate ideas โ†’
โ†ป Pivot / rename signal

This company has previously operated under โ€œUndertimeโ€, โ€œMidtypeโ€. A rename frequently marks a pivot in positioning or product โ€” useful raw material for variant ideas.

About

Herald helps product and customer teams work together to grow revenue by painting a full picture of user problems. We start by providing the best experience for capturing customer feedback from the most relevant apps: Intercom, Front, Email, Slack, and more. Then, Herald's robust analytical engine helps you rigorously qualify and quantify customer feedback according to your business goals. Herald molds to the way your team works: it can be used exclusively as an internal tool, in semi-private mode to share a history of their feedback with specific customers, or publicly by publishing a product roadmap and changelog.

Founders ยท 2

Nilkanth Patel
Nilkanth PatelFounder

<3 all things frontend/design. Started out in journalism, reporting and interviewing. Then transitioned to software where I continued interviewing, albeit with a different end in mind.

B2BOffice ManagementCustomer SuccessTeam Collaboration

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