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Modern

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AI-Native ServiceNow run by always-on AI agents

Spring 2026Founded 20262 peopleSan Francisco, CA, USA
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AI insightcan contain mistakes
IT Operations AutomationSaaSEnterprise IT and helpdesk teamsHigh competition
Moat
Multi-channel integration (Slack, Teams, email) and continuous agent learning create strong switching costs.
Key risk
ServiceNow and major ITSM vendors integrating agentic automation could commoditize point solutions.
Why now
IT labor shortage and demand for automation-first IT services drive adoption of autonomous IT agents.
Competitors
ServiceNow, BMC Software, Internal automation

About

Modern is consolidating the IT function into a single platform powered by secure, always-on agents who understand your business. Help desk, access, hardware, on/off-boarding, security, procurement are automated end-to-end inside the channels your team already uses (Slack, Teams, Email, Voice, WhatsApp, Telegram).

Founders ยท 2

Seb Poole
Seb PooleCo-Founder & CEO
Uber

Building the AI-native ServiceNow. Serial founder, most recently Frankie now Unmind (Disney, Uber, Lendlease, the MLB as customers, 100m+ raised).

Aleks Tomovski
Aleks TomovskiFounder

I've spent 15+ years building developer platforms, starting as part of the core team on Wix Code (now Wix Studio), where we helped empower millions of citizen developers before it was a buzzword. I then scaled a startup through Southeast Asia, before joining Canva where I led their internal developer platform. I left to co-found Modern with Seb, bringing the same platform-building instincts to IT automation.

B2BOperationsAIOpsArtificial IntelligenceSaaSB2BHealthcare IT

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