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Open

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Enterprise AI customer support

Winter 2024Founded 202421 peopleSan Francisco, CA, USA
Generate ideas β†’
↻ Pivot / rename signal

This company has previously operated under β€œOpenCopilot”, β€œOpen”, β€œOpens”. A rename frequently marks a pivot in positioning or product β€” useful raw material for variant ideas.

About

Open is an AI-powered, all-in-one customer support and communication platform β€” used in production by: Print.com, Mollie.com, Viva.com, More.com, Orderchamp.com, OneCarNow.com, and other major enterprise companies. We specialize in solving and automating complex support cases across email, web, phone, SMS, and WhatsApp. We’re a research-based company currently working on releasing Support-Bench, the world’s most comprehensive AI customer support benchmark. Our team consists of +3 programming language builders, a nationwide cybersecurity competition winner at age 16, and a dentist.

Founders Β· 1

Mohammad Gharbat
Mohammad GharbatFounder

Building Open.cx

B2BEngineering, Product and DesignGenerative AICustomer ServiceCustomer SupportConversational AIAI Assistant

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