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FirstSupport.ai

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AI Assistant for Customer Support

Winter 2021Founded 20214 peopleBandung, West Java, Indonesia; Remote
Generate ideas โ†’
โ†ป Pivot / rename signal

This company has previously operated under โ€œChatbiz.idโ€, โ€œChatbizโ€, โ€œArbofinanceโ€, โ€œChatbizโ€. A rename frequently marks a pivot in positioning or product โ€” useful raw material for variant ideas.

About

FirstSupport is an AI-powered assistant for customer support. We give AI superpowers to support agents so they can reply quicker, understand multiple languages, get information quickly from knowledge base, summarize ticket in one click, get weekly customer support report, and many more. Available on Zendesk.

Founders ยท 1

Terry Djony
Terry DjonyFounder

I'm Terry. > grew up in a small city (Lampung) in Indonesia > at age 13, taught myself software engineering by reading books and building CMS > got into top tech university in Indonesia > built my first company, a chatbot development agency, during third year of college > chose to drop out of uni & focus on tech startup full-time since 2021

B2BOperationsArtificial IntelligenceSaaSB2BCustomer SupportAI Assistant

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